Refund policy

 

Last updated: [January 27, 2026]


Thank you for shopping with Swag4Sale Club. Please read this policy carefully before placing an order.

 

 

 

Made-to-Order Products

 


All products sold by Swag4Sale Club are made to order specifically for each customer. Because of the customized nature of print-on-demand production, we do not accept returns or exchanges for reasons including, but not limited to:

 

  • Incorrect size selection

  • Color preference

  • Style preference

  • Change of mind

  • Ordering the wrong item

 


Customers are responsible for reviewing product descriptions, sizing charts, and order details prior to completing a purchase.

 

 

 

Damaged, Defective, or Incorrect Items

 


We take quality seriously. If you receive an item that is damaged, defective, or incorrect, we will gladly assist you.


To be eligible for a replacement or refund, you must contact us within 7 days of delivery and provide the following:

 

  • Your order number

  • Clear photos showing the issue with the item

  • A brief description of the problem

 


Requests submitted without photo evidence or outside the 7-day window may not be eligible for resolution.


Once your claim is reviewed and approved, we will issue either:

 

  • A replacement item, or

  • A refund, at our discretion

 

 

 

 

Non-Returnable Items

 


Because all items are produced on demand, the following are non-returnable:

 

  • Items worn, washed, or altered after delivery

  • Items damaged due to normal wear and tear

  • Items damaged due to misuse or improper care

  • Orders submitted with incorrect shipping information

 

 

 

 

Refund Processing

 


Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.


Shipping costs are non-refundable, except in cases where the error was caused by us.

 

 

 

Order Cancellations

 


Orders may only be canceled before production begins. Once an order enters production, it cannot be canceled or modified.

 

 

 

Contact Us

 


If you have any questions regarding this policy or need assistance with an order, please contact us at:


📧 support@swag4sale.club

🌐 swag4sale.club